Custom Services and Sales Policies - PLEASE READ
Custom Services Terms and Conditions
Painting and Commissions
When contacting me about commission slot openings (You can find when they open on my facebook page) Please include the following in your inquiry.
- For the best results, Provide me with LARGE (1024x768, or larger) reference photos, the more the better.
- Please specify what you want I do not like Artist Choice colors. This way, I don't pick a color you don't like.
- I reserve the right to post progress pictures and finished pictures of your commissions on my website, and other social media of all kinds.
- Your Name
- Body
- CM or AR or CMG, Scale, artist if known, prepped or not, ect..
- Reference pictures (see below)
- Detailed description of what you are wanting done.
- For the best results, Provide me with LARGE (1024x768, or larger) reference photos, the more the better.
- Please specify what you want I do not like Artist Choice colors. This way, I don't pick a color you don't like.
- I reserve the right to post progress pictures and finished pictures of your commissions on my website, and other social media of all kinds.
Payments
- I require 20% down to start your horse. I will do no work on your horse until I receive your down payment.
- All down payments are NON-REFUNDABLE if you drop off the face of the earth, I reserve the right to keep your deposit, and sell or keep the horse. I will do my BEST to keep in contact with you, but im not going to hunt you down. If i do not hear from you in three months, all payments and horses sent are forfeit. Please CONTACT me if you need time to pay. I understand that, and am willing to work with you.
- When you ask me to custom paint a horse, it is a binding contract. If you cannot pay for the horse, then dont ask me to paint it.
- Please provide me with an alternate way to contact you.
- I will accept Time Pays, e-mail me with what you are thinking. and we can talk from there. ALL time pays rendered are forfeit if you do not complete payment. However, I understand things happen. If there is a case you cannot help, and need to stop time pays, contact me! we will work something out. Either sell the horse, you get the price of the body back, and i get the price of the services rendered. Or, i will stop and hold the horse till you can start paying again on it, up to three months past original agreed upon time.
- When the horse is complete, you must have it fully paid for no exceptions.
- All down payments are NON-REFUNDABLE if you drop off the face of the earth, I reserve the right to keep your deposit, and sell or keep the horse. I will do my BEST to keep in contact with you, but im not going to hunt you down. If i do not hear from you in three months, all payments and horses sent are forfeit. Please CONTACT me if you need time to pay. I understand that, and am willing to work with you.
- When you ask me to custom paint a horse, it is a binding contract. If you cannot pay for the horse, then dont ask me to paint it.
- Please provide me with an alternate way to contact you.
- I will accept Time Pays, e-mail me with what you are thinking. and we can talk from there. ALL time pays rendered are forfeit if you do not complete payment. However, I understand things happen. If there is a case you cannot help, and need to stop time pays, contact me! we will work something out. Either sell the horse, you get the price of the body back, and i get the price of the services rendered. Or, i will stop and hold the horse till you can start paying again on it, up to three months past original agreed upon time.
- When the horse is complete, you must have it fully paid for no exceptions.
Prepping Policy
All horses must be prepped before they arrive. I book slots two months in advance for a reason. If your horse is late, you will be pushed back to the next available slot. If my prep artist is to be the one to prep it, horses MUST be received by me with in 10 days of your slot being booked. If this is not possible, please let me know and we can work something out.
*** I AM NOT responsible for bad prep jobs not done by ANY prep artist. I Reserve the right to refuse, or make you have your horse re-prepped at your cost if its a terrible prep job. ***
If you are worried that the above will happen please send detailed pictures from all angles if it makes you feel better. However, sometimes bad pictures, or even good ones, cannot show all flaws. I will do my best to determine if it is a "good" or "bad" job, but I cannot guarantee anything until I see horses in person.
Need a Prep Artist? Try here:
http://modelhorseartisanguide.weebly.com/preppers.html
I also know a few not listed here. If you would like to know them, dont hesitate to ask.
*** I AM NOT responsible for bad prep jobs not done by ANY prep artist. I Reserve the right to refuse, or make you have your horse re-prepped at your cost if its a terrible prep job. ***
If you are worried that the above will happen please send detailed pictures from all angles if it makes you feel better. However, sometimes bad pictures, or even good ones, cannot show all flaws. I will do my best to determine if it is a "good" or "bad" job, but I cannot guarantee anything until I see horses in person.
Need a Prep Artist? Try here:
http://modelhorseartisanguide.weebly.com/preppers.html
I also know a few not listed here. If you would like to know them, dont hesitate to ask.
Trades
I do not take trades at this time
Slots, and Painting Times
I try to paint all horses in a timely manner. Usually *if your horse is nice to me ;)* I can finish your horse a month after your slot's time is allotted. Example: If your slot is June 12-16 2017 that is the week it is scheduled to be painted. That does not mean it will be finished that week. Sometimes unforeseen things happen, and I have to strip a horse, or life happens/act of God and the slot time is delayed, or the horse is delayed. Please be patient with me in the event that happens. I will do my best to keep you well informed and I will try my best to complete your commission in a timely manner. Hopefully if all things go according to plan, i should have all "July" commissions finished by the end of July.
Slots will be announced two months in advanced are NOT first come first served. I reserve the right to pick and choose what I want to paint. You may submit several ideas, but only one will be picked. Just because I did not pick it this time does not mean you cant submit it again the next time. I announce the slots early enough to have horses shipped and prepped (if needed) in time for your slot.
If your horse is picked you will get a week assigned to your horse. the horse MUST BE IN MY HANDS ONE WEEK before your slot is to be started on. Failure to do this will result in you loosing your slot, or having it moved back to the next available one.
Slots will be announced two months in advanced are NOT first come first served. I reserve the right to pick and choose what I want to paint. You may submit several ideas, but only one will be picked. Just because I did not pick it this time does not mean you cant submit it again the next time. I announce the slots early enough to have horses shipped and prepped (if needed) in time for your slot.
If your horse is picked you will get a week assigned to your horse. the horse MUST BE IN MY HANDS ONE WEEK before your slot is to be started on. Failure to do this will result in you loosing your slot, or having it moved back to the next available one.
Refunds
I do my very best to make you 100% happy with your horse. You can keep up with your horses' progress on my facebook page. PLEASE tell me if you dont like something so I can fix it. I do my very best to make the horse everything you want and more. If you receive your horse and are unsatisfied. The horse in question should be sent back to me, If i can buy another body to replace it, I will and paint it to your specifications, or i will strip and re-paint the horse. However, if I get the said horse back, and it has been altered, or not in the same condition that I sent it in, Im sorry, I cant help you. Also, you have two weeks after the confirmed delivery date to request a re-paint/refund. If you want a refund, you must send me the horse back to get your refund. The horse will then be sold and the refund issued. If its a body you purchased from me, you will get the body price back with the paint job when sold.
Repairs/Repaints
If something breaks, PLEASE send it to me for re-pairs! I stand by my work and will fix it. Most repairs and touch ups are free. Extensive, or complete re-paints of the horse will not be free. It depends, send me a mail with pictures of the horse and we can go from there.
I DO NOT strip other artist's work. Dont ask me to.
I DO NOT strip other artist's work. Dont ask me to.
Alterations/Copyright
Please DO NOT alter any of my work. DO NOT add bases to horses that do not have them. If you want a base for your horse, ask, ill make you one for it. you are welcome to glue whatever you want to the base, but NOT the horse. Do not glue things to my work, I will not fix bad glue jobs.
Want to strip my work? PLEASE contact me first!
Want to strip my work? PLEASE contact me first!
LSQ?
LSQ is such a generic term, some people have different ideas on what is LSQ and what is not. In MY opinion all work that I do is LSQ. I have won many champions, NAN cards, and blue and red ribbons with my work. I cannot guarantee you will win ribbons with any of my work as that is really up the the judges decisions.
On sales horses, same as above, I think they are LSQ, but are sold AS IS. I will do my best to point out any flaws.
On sales horses, same as above, I think they are LSQ, but are sold AS IS. I will do my best to point out any flaws.
Shipping
All shipping to me is the responsibility of the commissioner. Shipping to the US is included in the price of the paint job. International commissioners well be charged at-cost to their location and is responsible for all import taxes and duties. However, I will have a $6.50 USD credit to the shipping price. Shipping from me to the commissioner is included in the price of the paint job. All horses leaving my care are insured for the value of the paint job and original cost of the body. I am not responsible for items once they are in the care of the Post Service. Damage to items must be claimed on insurance. I use USPS only unless asked otherwise.
Sales Policies Terms and Conditions
Payments and Time Payments
All horses sold by me are to be paid using PayPal, or Money order ONLY if we have discussed it. Please see the Money Order paragraph below.
On Time Payments, the size and length of the time pays are arranged between you and I. EACH payment is DUE on the day(s) we agree on. If the payment is not received on the agreed day, I will e-mail you three days after as a reminder. If you respond, we can work things out, but the payment for that month MUST be paid by the last day of the month. If it is not paid by then, and you have not worked things out with me, ALL PAYMENTS are FORFEIT as well as the MODEL(s). If you drop off the face of the earth, and do not let me know you are going to be late, or whatever, sorry, I am not responsible for your irresponsibility.
On Time Payments, the size and length of the time pays are arranged between you and I. EACH payment is DUE on the day(s) we agree on. If the payment is not received on the agreed day, I will e-mail you three days after as a reminder. If you respond, we can work things out, but the payment for that month MUST be paid by the last day of the month. If it is not paid by then, and you have not worked things out with me, ALL PAYMENTS are FORFEIT as well as the MODEL(s). If you drop off the face of the earth, and do not let me know you are going to be late, or whatever, sorry, I am not responsible for your irresponsibility.
Money Orders
I really dont like money orders, but if you AGREE to these terms, and say it in writing i will accept Money Orders. Money Orders must be Postal Money Orders. I DO NOT accept international money orders from other countries. I AM NOT responsible for LOST money orders do to the mail. If your Money Order gets lost in the mail, sorry, there is nothing I can do, and you still owe that payment to me. I have had them get lost in the mail before, so use this payment option AT YOUR OWN RISK.
Shipping Policies
I am pretty prompt on shipping. If I must delay shipping out your horse I will let you know. I ship USPS PRIORITY MAIL only. That includes international shipping. I WILL NOT ship First Class International. I am NOT responsible for lost, stolen, or broken horses once they leave my hands. I do my very best to pack your horse well, and make sure I do everything I can to get it to you safely.